Yes, all morning. We’re talking over five hours of back-to-back phone calls. The EDD doesn’t even put you in a “hold” queue until a representative is available, you just get a recorded message essentially saying “there’s a lot of calls, sucks to be you, try back later!” and then… disconnection.
I haven’t received my extended benefits forms yet. The EDD website says to call if you haven’t received them within 10 days. It’s been over 2 weeks and I could really use the funds. I have tried various number combos posted online to get through, none of them are working… On one forum, they suggested calling the foreign language line – I just may try it, because nothing else is getting me to a representative.
Anyway, if anyone else out there is feeling like bashing your head against a wall over this, you are not alone.
Short post, maybe I’ll update later tonight… my therapist just called to inform me that I forgot my session this morning, so I frantically rescheduled and now I’m running over there. Yes, I know. Homeless with a shrink. Only in California Maybe this evening, when things settle down, I’ll go into why although I’ve pared down a lot of stuff in my life due to this circumstance, I feel good mental health is more important than ever, and is worth continuing to pay for.